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I am trying to download an ebook from the Sarasota Library, to my color nook. I recently purchased a new computer. The server is windows8. The

I am trying to download an ebook from the Sarasota Library, to my color nook. I recently purchased a new computer. The server is windows8. The computer is not recognizing the nook. I have your step by step guide. when I get to the Adobe Digital Editions screen where I should drop and drag the book, the nook is not there. I called Adobe 2days ago and they have not returned my call. I have talked to B&N and they say it could be Adobe. I have downloaded new Overdrive and Adobe Digital Editions. Any help would be greatly appreciated. The nook is connected to the wireless internet and the cord is new and working.
Last Updated: Jul 26, 2013  |  119 Views
Topics: eBooks

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*NOTE: Adobe Digital Editions does NOT support the Nook HD or HD+. Only previous Nook devices are supported.

 

The Nook usually comes preloaded with an Adobe Digital Editions (ADE) folder and because of this your ADE program won't recognize your device.

To fix this, please begin by deleting the problem OverDrive title from both Adobe Digital Editions and your Nook, then download the title again from your library account. After this, de-authorize and re-authorize the Nook as follows:

1. To confirm Adobe Digital Editions is authorized properly, take the following steps.
  • In Adobe Digital Editions, from the title list view, go to the Library menu and select Authorize computer.
  • If ADE is authorized, move on to #2.
  • If ADE is not authorized, proceed through the steps to Authorize it with an Adobe ID. 

 

2. Reset the ADE folder on the nook:
  • Close Adobe Digital Editions.
  • Connect the nook to your computer.
  • Under My Computer or Computer, open the drive associated with your device (likely named nook (X:) where X is the drive letter).
  • Locate the folder .adobe-digital-editions and delete it.

 3. Open Adobe Digital Editions. You should see the Device Setup Assistance dialog. Click the Authorize Device button.

 

Once you have completed the steps above, please transfer the title again by dragging and dropping it on the device icon in the library view of Adobe Digital Editions. The transferred Adobe eBook title will be located in the 'My Documents' section on the Nook. If you are using a NOOKColor, transferred titles will be located in the 'My Files > Digital Editions' section.

 If this does not help, please contact support for additional help.

 

Answered by Brett PikeBookmark and Share

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