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Hello: I had a book on request, never received an email that it was available for pickup at North Port, and just now received an email that the

Hello: I had a book on request, never received an email that it was available for pickup at North Port, and just now received an email that the hold has been canceled.
If I can still get the book, I would like to read it. The film was viewed and returned within a week of taking it out. Thanks for your help.
Last Updated: Jan 30, 2014  |  38 Views
Topics: Request

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Answer

I am sorry you are experiencing difficulties receiving notices from Sarasota County Library System.

There is currently a team of techs and library staff working to resolve this issue.

We have had to change our senders address to the following email address and perhaps this new address is going into your spam filter.

Please look for libraryinfoDONOTREPLY@iii.com in your spam folder. Please add this to your contacts list.

I have had reports that some aol and gmail accounts have begun finding their notices ending up there.

Thank you for your email and I hope this will resolve your issue.

 

 

Answered by Brett PikeBookmark and Share

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